CNG Customer Services

Here at CNG we do customer service, not lip service.

Every business likes to claim its approach to customer service is special, but in our case it’s more than just a promise, it’s a guarantee.

Over the years we’ve found that what really contributes to our customers’ overwhelming satisfaction is the things we do differently – things like proper telephone access to a UK-based team, and genuine one-to-one account management from someone who understands your business inside out.

In fact, we are so committed to the optimum customer experience we took part in the national accreditation scheme ‘Putting the Customer First’ and became the first commercial gas supplier in the country to achieve the standard.

What this means for you, the customer, is that CNG has proven it can assess and improve its practices to the very highest level, ensuring you are consistently happy with us as a service provider. Not only that but we will remain accountable and face regular reviews of our practices to ensure we continue to improve all the time.

CNG is an award-winning business which has recently been recognised as both an employer and a service provider. CNG is also named as one of the fastest growing companies in Yorkshire. Our happy team ensures you get the best possible service no matter what you require.

These are some of the reasons we enjoy such successful, long-lasting relationships with businesses of all shapes and sizes, right around the country. They’re simple things, but try us for yourself and you’ll soon discover that dealing with a smaller company definitely has some big advantages.