Putting the Customer First

CNG, the UK ’s leading independent supplier of natural gas for business, celebrating being awarded the coveted Customer First accreditation for its commitment to providing an unrivalled utility service.

Following a lengthy process through which the team had to demonstrate its ability to build customer relationships, maximize market awareness and develop its people in order to deliver the very highest levels of customer service; it has now been presented with the Customer First Standard.

CNG has succeeded in demonstrating all of the necessary measures to achieve the standard and can now assure current and future customers that it has all of the tools in place to deliver a tailored service and above all excellent results.

The standard is also a pledge of commitment to continuous improvement which means from now on the team will be working closely with its customers to seek out further ways in which it can enhance the service experience.

Jacqui Hall, Managing Director at CNG said: “The Customer First Accreditation is another success in a series of which we are very proud. It is a simple but vital way for us to demonstrate to our customers that we value them and that service is much more than a buzz word at CNG.

“This accreditation is a benchmark for all of our services from now on and we will be working tirelessly to ensure we keep on bettering ourselves for the benefit of our customers.”

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