Triple team boost at CNG
Harrogate-based CNG, the UK’s leading independent supplier of natural gas for business, is powering through 2011 with a further three appointments, just weeks after announcing a duo of new starters to help cope with increasing demand for its services.
The latest additions are boosting service provision in the Sales and Billing departments.
Heidi Procter joins the Sales team with a wealth of customer service knowledge from her experiences of owning and running a successful café business which was later sold on to investors.
Tanya Minikin joins the CNG Billing team from a Fire Alarm firm where she was in charge of workload management for eight engineers as well as handling all incoming enquiries and orders.
Rachel Cluderay brings a wealth of customer service experience to her role in Sales which was gleaned from positions in a major high street retailer and cosmetic surgery firm. She was seeking a different kind of customer service post when she heard about CNG’s commitment to outstanding service.
This raft of appointments marks five since the start of this year. CNG has seen a significant rise in demand for its services and is working hard to make sure it continues to innovate and attract more customers.
Through ongoing development of staff and sourcing the ideal candidates CNG is hoping to replicate the success of the last 18 months which included four award wins and being shortlisted for the National Customer Service Awards. The team also celebrated becoming the first ever commercial gas supplier to receive the ‘Putting the Customer First’ standard.
Heidi said: “I like that it is a fast paced role and I am excited about how the department is going to grow moving forward.”
Rachel commented: “I'm excited about becoming a more pro-active member of the team and seeing the progression it faces in the coming months.”
Tanya added: “I like that fact I have such a varied role and there is always something new to learn.”
CNG MD Jacqui Hall commented: “I am thrilled that we are already announcing more new starters; it is testament to how hard the team works that we are in the position to need additional staff.
“This year is already promising to be a great one and we hope to have much more success to share in the coming months.”
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