Lishman's of Ilkley

Lishman’s Of Ilkley is a multi-award winning independent butchers’, famed for it’s our pork products, pies and home-made salami.

The Challenge

As a busy, family run shop, Lishman’s were looking for a hassle-free provider with fair prices and excellent customer support.

Lishman’s have been a customer of CNG for over seven years, .having made the move due to poor customer service and high costs with their previous energy firm.

The Solution

For businesses like Lishman’s, energy supply isn’t top of the list to think about day to day, but it is important to keep the cost base in check and a good deal with easy access to support is crucial. We were able to offer a simple process to set up their account with a simple and effective portal to access all the information they needed, easily.

Customer service is a big factor for Lishman’s when looking for an energy supplier. At CNG we have built our business around the customer, we pride ourselves on putting them first, so this coupled with competitive pricing was a good selling point.

“We have low expectations of larger energy companies, but at CNG we feel like a valued customer.

‘Running a busy butchers’ shop means we need an energy provider that is simple, hassle-free and easy to manage. CNG combines all of these qualities with competitive pricing and a genuine customer focused approach. Building Relationships with suppliers is important to us and as a valued customer CNG bring a refreshing change to dealing with larger corporate companies.”

Customers are at the heart of everything we do, and although they need energy we cannot be complacent. We value all of our customers, big and small.