We're different. And it shows in the service given to our customers. We enjoy ourselves. We work hard because we want to. We care about each other and we care about being better at what we do. We strive for honesty, openness and fairness in everything we turn our hands to.
As a Credit Controller you’ll be a key player in our Collections team, with the aim to contact our customers to make sure that everything is okay, data cleanse their accounts, take payments and review customer ledgers.
This customer facing role includes a variety of different tasks from early contact, improvement of customer data that we hold, increasing direct debit customers, contacting our customers surrounding their invoices and billing, and much more. So if you have great communication skills, the ability to prioritise tasks and a thirst for numbers then we’ve found the role for you.
This exciting opportunity allows individuals to contribute to CNG's collection of Outstanding Amounts target. You’ll be safeguarding the financial health of CNG through cash collection and outstanding customer service. This job requires people who are confident on the phone, in order to build strong relationships with our debt customers and who can keep calm under pressure, in this fast paced environment.
If you have the appetite to learn and develop new skills, we have a full job description if you want to know more. So, contact us for more details or send us your CV if you think this role is your next challenge!
We believe that businesses want more than energy… they want power too. So CNG’s job is to help them get the control they need and as a Customer Experience Coordinator you’ll be doing just that.
We want to be the BEST energy provider in the world, so you’ll be providing the BEST customer service, making customers realise we really are the perfect supplier to partner their business. As a Customer Experience Coordinator you’ll be a shining ambassador for CNG and the Customer Experience team, so it’s important you’re passionate about doing the right thing.
We want to ensure our customer’s gas supply works on their terms - how do we do that I hear you ask?! Well our Customer Experience Coordinators are the first point of contact for our customers, they’re the ones that build and maintain great relationships with everyone they come into contact with and they work across the business to resolve customer queries to the highest standard!
We're looking for passionate individuals who will embrace this role, be super confident speaking to CNG customers and who will ensure everyone they come into contact with leaves happy. We want someone who understands the importance of quality, is positive, enthusiastic, has a passion for customer service and is driven and proactive in improving and getting better. So if this sounds like you, look no further because it’s the challenge you’ve been waiting for.
Interested? We have a full job description if you want to know more. So, contact us for more details or send us your CV if you think this role is your next challenge!
Data really is the future and at CNG we’re looking for our next Data & Metering Coordinator, to provide excellent customer service and be a part of a team that continuously focusses on the accuracy of our data.
Investigating and resolving issues at the root cause, ensuring all asset and read data is validated, and proactively data cleansing accounts - you’ll need to have excellent analytical and problem solving skills, attention to detail and an appetite to learn and develop new skills. If you can spot anomalies and patterns and suggest changes and improvements to processes, then this really is the role you’ve been searching for.
As we take a step into SMART Metering we need someone who can join this journey with us. An individual with an innovative approach, positive attitude, someone who has excellent communication skills and confidence to engage key stakeholders.
Interested? We have a full job description if you want to know more. So, contact us for more details or send us your CV if you think this role is your next challenge!
We’re looking for an Industry and Compliance Analyst, working within the Legal & Compliance team, who will play a key role in maintaining CNG’s compliance, within the Electricity Industry.
This exciting opportunity covers a broad and diverse range of responsibilities. You’ll be supporting CNG in managing high compliance & commercial impacting risk, issues & opportunities whilst also ensuring systems and processes reflect industry regulations. Sounds like the new venture you’ve all been waiting for right?!
As an Industry & Compliance Analyst at CNG, you’ll play a key role in implementing and maintaining compliance across all areas of the business, in particular as CNG Electricity Ltd seeks to build and maintain a strong position within the UK Electricity Market. Have we sparked any interest yet?
Comprising key work streams in Industry Compliance, Projects, Commercial Support & Supply License Maintenance, and Operational Support you’ll need to be self-motivated, collaborative, analytical and have a solid working understanding of the UK metering market.
Interested? We have a full job description if you want to know more. So, contact us for more details or send us your CV if you think this role is your next challenge!
We are at the beginning of a full transformation of our core business systems from legacy platforms to a Microsoft technology stack, including SQL databases. We’re looking for a DBA who can help us get there!
This is an exciting opportunity for the right person to come in and help shape the role, shape the function, make a significant personal contribution, and grow as our reliance on SQL grows.
So if you’re looking for something new, challenging and thrilling and if you’re an individual who can be self-reliant, keen to learn, and able to undertake SQL development tasks as well as core DBA activities - then this is the role for you!
You’ll need an eye for detail, strong analytical skills, and the ability to communicate brilliantly at all levels. All these attributes will help when driving continuous improvement, helping implement change, and defining, managing and executing a strategy for database backups.
Interested? We have a full job description if you want to know more. So, contact us for more details or send us your CV if you think this role is your next challenge!
Working as part of the busy IT and Change Team at CNG, the Business Improvements Co-ordinator will support the BI team in driving a culture of continuous improvement. You will be empowering people to get to the root cause of issues and recommend improvements across various teams in CNG.
We’re looking for a new improver, someone who embraces change and wants to develop their analytical skills. You will be a good communicator and maintain an impartial view. In this role you will get to work with all the different departments in CNG, so you will be a keen collaborator, a positive influencer, a good listener and ready to learn from others. You will be a detective and be passionate about getting to the root of the problem!
Interested? We have a full job description if you want to know more. So, contact us for more details or send us your CV if you think this role is your next challenge!
We are looking for a full stack Senior Developer to join our growing IT and Change team. You’ll be working on one or more projects, to deliver software solutions which move the business forward in its aspirations.
As one of our Senior Developers you will contribute to the design and development of CNG software solutions, mainly with tools from the Microsoft development stack. You’ll be a great team player, effective communicator and thrive on collaboration in our mixed delivery teams, to move deliverables from analysis to tested, deployable code.
You will be a fundamental support to the team, mentoring and informally coaching others to be the very best they can be, so getting a buzz from developing others is a must. The team will need your ideas to contribute to architectural discussions, produce solution designs and, over time, become authorities on the software.
Interested? We have a full job description if you want to know more. So, contact us for more details or send us your CV if you think this role is your next challenge!
“CNG became my family nearly seven years ago now. After working in other companies it’s easy to say CNG truly is unique and an amazing place to work. We have a family oriented culture; we support, appreciate, and care for each other always. I began my career at CNG working in Admin Support; CNG gave me various opportunities over the years to gain experience within different teams which lead to becoming a Team Leader.”
“When I joined CNG, the first thing I noticed was how welcoming everyone was. You could be forgiven for thinking a company as successful would be more corporate, and while the professionalism is here, the welcome is much warmer than anywhere else I have experienced.
Despite consistent growth over the last three years spent here, the same honest, open-door policy applies. I can’t imagine there are many multi-million pound companies where the Managing Director still personally hands every employee their pay slip.
One of the most impressive things about CNG is the opportunity for further growth and development. I have benefited from this directly, having moved into a new team moving to the Trading team and creating a thorough Personal Development Plan.”
“I love working at CNG because they don’t just say they are a people business they demonstrate it by thinking about staff first with every decision taken. We are made to feel included and truly appreciated throughout every success they enjoy. They recognise that their staff ARE the business and so invest in us accordingly.
As an example when staff members need support the attitude of the directors is ‘how can we help’ and they will often go to great lengths to do so. Through this they gain loyalty that sees an exceptionally low staff turnover which I believe is the key to our success.
The values are real and lived every day and ensuring we live by them is always put before profit. I wouldn't want to work anywhere else.”
