We've always promoted a culture of continuous improvement and we try to apply that to everything from our customer service to our training choices; there's always something we can do to work smarter or push ourselves to be better. With this in mind, we've been busy ensuring we have plenty of people on the team who carry crucial, up-to-date health and safety and first aid qualifications. 

Following a hugely successful training programme with GRF Associates last year, we decided to follow up with CPR and AED training (Cardiopulmonary Resuscitation and Automated External Defibrillator). This makes sense for us as a business with over 200 employees, but also as a team of people who regularly spend time volunteering time at events and engaging with our local communities. 

Charlotte Edmiston, CNG Marketing Executive was one of 22 people on the course, she said: "I was thrilled to have the opportunity to take part in this course. It was delivered in a really fun and engaging way and it feels good to know so many of us have these skills. Great work from GRF Associates."