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Partners in power

We’re growing and we want you to come with us. This is an exciting time for CNG and we are confident you and your customers will benefit from the way we like to work.

The CNG idea is simple: people want more than energy; they want power too. For you that means flexibility, control and transparency. For your customers, it means the energy market is working for them, not just for the suppliers.

We know the score, you deserve more

It isn't easy being a broker. A lack of control, support and stability can make life difficult. Perhaps because we only specialise in commercial and know the market better than most we understand you and the pressure you're under. And we think you deserve better.

We've got a good thing going

We've got a thing about doing stuff the right way. We believe in good: whether that's good people, businesses, standards or services. And we like to work with good partners. That's why we developed the CNG Guiding Principles - a summary of the values and beliefs that shape our business.

Guiding principles PDF

The support you need

We do all we can to make sure can do your job to the best of your ability. That means giving you the power to everything from providing an excellent service to your customer to planning for the future in the knowledge you will never be cut out of renewals. It also means building CNG into a brand that business customers like and actually want to deal with.

Energy is the last thing on your customer's mind

The truth is, your customers would rather be thinking about their businesses than their gas supply. As long as the energy works for them, then all is well. So that's what we focus on. We're talking about a flexible customer-focused service that works, a commitment to getting things done, and loads more.

In it for the long term

We've done what we do for two whole decades. So when we talk about how we work ahead of the Ofgem code of conduct or that we have a high credit tolerance to help customers with poor ratings, these aren't new things we're using to get your business. This is simply the way it is and always has been at CNG.

Flexible payments

Every business faces different challenges, so our range of payment options is designed to give your customers the power to pay on their terms.

Convenient connections

It’s vital that Energy Connections don't interfere with your customers day-to-day business. Our market-leading go-live solution keeps disruption to a minimum.

Switching simplicity

We know customers worry about things going wrong when they change supply. So we go out of our way to put their minds at ease. And that makes it just a little bit easier for you to convert them to the CNG way.

Joint marketing programmes

We are investing a lot of energy in the CNG brand. This includes a suite of marketing materials to help you communicate better with your customers.

You, you, you

Because your business is unique, we tailor our services around you. That might be flexible commission and cash flow options, or pricing options matrix for SME’s vs. bespoke pricing and tendering for I&C. We also assign you a relationship manager to look after you and make sure everything is working the way it should.

When we know, you know

You’ll be kept in the loop when it comes to your customers’ services and usage. So you’re always in control and have access to up-to-date information.

It’s not just about the supply

We know that providing a reliable energy supply is only half the story. That’s why we also offer a flexible range of Energy Connections services that take care of everything from meter installations to upgrades with the minimum of fuss. Read more about our Energy Connections solutions.

Energy connections